John & Freda Cryer, North Vancouver

“We think this is the seventh time our family or friends have been represented by Jennifer and Dale, so that alone tells you what we think of them. Our daughter, also a client, recommended them to a friend who thought all realtors are the same…now she thinks the sun rises and sets on them!

“This time, we were moving back from the Okanagan. In anticipation of selling our place in Kelowna, we spent all of 2020 looking for a place that fit our criteria. We couldn’t find a fit, until we adjusted our criteria a little, but they were with us every step of the year.

“They really work as a tag team. Together they’re three times better than either one of them, and they admire each other’s skills. Jennifer is the detail and numbers person, and Dale is a keen observer of human interaction — he reads the body language, and he listens to EVERYTHING. Jennifer really knows her business; she’s smart as a whip! She always pulled together ALL the documents…she dots all the ‘i’s’ and crosses all the ’t's’. As a team, they’re really quite amazing.

“For this property, they went with our daughter and son-in-law on a Sunday [we were in Kelowna], and we had so much confidence in all of them that we put in an offer on Monday, negotiated on Tuesday, and agreed with the seller on Wednesday. Jennifer had all the details about the strata. We first saw it the next weekend when we confirmed what a special property this is — the complex was a hot item…another unit was listed that Saturday and sold the next day, with multiple offers.

“This was not a one-and-done sale. There were painters, carpet people, inspectors…Jennifer and Dale really stepped in, just as they had throughout the year we were looking, letting in the contractors on our behalf and locking up afterwards.”